FAQ

When will I receive tracking?

Tracking is sent when available.

How are orders fulfilled?

Orders are produced and shipped through our fulfillment partners after purchase.

Do you accept returns?

If there is an issue with your order, contact support with your order details so we can review it and help with the next step.

What is NOVI?

NOVI is an everyday apparel brand focused on simple, solid pieces.

How should I choose my size?

Use the product size guide when available. If unsure, size up for a more relaxed fit.